Introduction
Heart2Hire, the healthcare staffing division of Zenex Partners, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Heart2Hire and Zenex Partners.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Heart2Hire, the healthcare staffing division of Zenex Partners Inc. (440 N Wolfe Rd, Sunnyvale, CA 94085, United States), that is responsible for your information under this Privacy Policy.
- Country: where Heart2Hire or the owners/founders of Zenex Partners are based, in this case is the United States.
- Customer/Client: refers to the company, organization, or medical facility that signs up to use the Heart2Hire Service to manage workforce solutions.
- Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit Heart2Hire and use the services.
- IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
- Personnel/Clinician: refers to those individuals who are employed by Heart2Hire, are applying for roles, or are under contract to perform a service on behalf of one of the parties.
- Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
- Service: refers to the service provided by Heart2Hire as described in the relative terms (if available) and on this platform.
- Website: Heart2Hire’s site, which can be accessed via this URL: www.heart2hire.com.
- You: a person or entity that is registered with Heart2Hire to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, apply for a job, respond to a survey, or fill out a form. This includes:
- Name / Username
- Phone Numbers
- Email Addresses
- Job Titles / Resumes / Licensing Information
SMS/Text Messaging (A2P 10DLC)
If you opt-in to receive text messages from Heart2Hire or Zenex Partners, we will collect your mobile phone number to send you updates regarding job opportunities, application statuses, and relevant staffing services. We adhere strictly to A2P 10DLC regulations to ensure the secure and compliant delivery of messaging.
Strict Privacy of Mobile Information: We respect your privacy. No mobile information (including your phone number and SMS consent) will be shared with third parties, affiliates, or any other entities for marketing or promotional purposes. All sharing of data mentioned in other sections of this Privacy Policy excludes text messaging originator opt-in data and consent; this information remains strictly confidential.
You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.
Do we share the information we collect with third parties?
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed and the type of device used to visit the website.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, database storage, credentialing platforms, and applicant tracking systems (ATS). We will share your personal information with these third parties solely to enable them to perform these services for us and for you.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable laws.
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience and respond to your individual needs.
- To improve our website offerings based on the information and feedback we receive.
- To match you with potential healthcare staffing opportunities.
- To process transactions and payroll.
- To send periodic emails regarding your application or facility needs.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Heart2Hire services to you and fulfill the purposes described in this policy, including Joint Commission auditing requirements. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway providers' databases only to be accessible by those authorized with special access rights to such systems.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA). GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies. Heart2Hire processes or stores all personal data in fully vetted, DPA compliant vendors. We store all conversation and personal data for up to 6 years unless your account is deleted.
California Residents (CCPA & CalOPPA)
The California Consumer Privacy Act (CCPA) and CalOPPA require us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it. California residents have the Right to Know and Access, Right to Equal Service, and Right to Delete. We do not sell the Personal Information of our users. If you make a request, we have one month to respond to you. Please contact us to exercise these rights.
Contact Us
Don't hesitate to contact us if you have any questions regarding this Privacy Policy.
- Via Email: contact@heart2hire.com
- Via our Website: https://heart2hire.com/contact-us/